AI Aftermarket Part Sales for Salesforce Commerce Cloud

EBook

The global ecommerce Aftermarket ecommerce is immense and widely expected to grow. For the automotive aftermarket, research projects growth from $42.5 billion in 2020 to $132.75 billion by 2028, a CAGR of 15.3%. Are you ready for growth in 2024? We have compiled valuable resources to get you up to speed. 

This eBook contains valuable insights and tactics to deliver a self-service e-commerce aftermarket part business online using AI-powered part search integrated into Salesforce Commerce Cloud.

If you and your teams are looking for answers on how to grow your aftermarket e-commerce, this eBook is a great resource to learn how to:

  1. Make Buyers Smarter with AI-Powered Search: 
    Help your customers find their products by serial number, AI-powered image search, and enable navigation by assembly to sub-assembly.

  2. Enable Anyone to Easily Search, Find and Buy Parts: Allow your customers to narrow their product searches by image rather than text easily.

  3. Lower Cart Abandonment Rates: Build trust and confidence with customers. Empower customers to interact, spin, and manipulate 3D renderings to get a visual feel of their product to increase conversions.

  4. Extend the benefits of Salesforce Commerce Cloud: Integrate an AI-powered part search solution directly into your webshop to enable self-service, no-touch e-commerce sales. 

 

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CDS and Salesforce

72% of buyers want an authentic product visuals to complete their purchase

Your website visitors expect their online parts search-to-purchase to be familiar, easy, and intuitive on whatever device they choose. Without the tools to support quick online searches, visual confirmation and interactive experiences, confusion can occur that can lead to shopping cart abandonment.

Provide your customers with an AI-Powered search functionality, and you empower them to complete their online parts purchase with confidence.

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Additional content to help you learn more about how to protect your margins.

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Expand the Benefits of Your CPQ with Aftermarket Spare Parts Sales

Integrating an aftermarket spare parts search solution with your CPQ is a strategic move that unlocks multiple benefits. From increased efficiency and faster deal closures to improved customer satisfaction...

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Environmental Solutions Group (ESG) Increases Self-Service Aftermarket Order 900%

ESG's challenge was streamlining a slow, error-prone manual aftermarket order process for dealers and their customers to minimize equipment downtime and revenue loss. Their solution? Read the case study to find out. 

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Accelerate your aftermarket parts business with CDS Partable for Salesforce Commerce Cloud

CDS Partable is a high-performance interactive visual search platform designed to drive incremental sales for aftermarket organizations at industrial OEMs such as industrial machinery, specialty vehicles, HVAC equipment, etc.

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Create a B2C-like Experience for Your Aftermarket Business.