EBOOK
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This eBook provides valuable insights and tactics for increasing online customer service conversions. The strategies focus on enhancing the customer experience, enabling customers to search, find, and buy spare parts more easily and faster.
If you and your teams are looking for answers on how to grow your aftermarket e-commerce, this eBook is a great resource to learn how to:
- Make Buyers Smarter with AI-Powered Image Search:
Help your customers find their products by serial number, AI-powered image search, and enable navigation by assembly to sub-assembly. - Enable Anyone to Easily Search, Find and Buy Parts:
Allow your customers to narrow their product searches by image rather than text via smartphones, and tablets. - Lower Cart Abandonment Rates:
Build trust and confidence with customers. Empower customers to interact, spin, and manipulate 3D renderings to get a visual feel of their product to increase conversions.
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Who should read this eBook?
Aftermarket sales and marketing leaders, manufacturers, distributors, and field service technicians who're searching for ways to keep up with customer expectations for a swift, frictionless, and efficient checkout e-commerce process. Others interested in how our visualization can boost their sales process would also benefit.
Why This Ebook is a Must-Read for Manufacturers?
This eBook dives into detail that addresses key challenges aftermarket spare parts, OEMs, distributors, and manufacturers face, such as customer dissatisfaction resulting from incorrect orders, a high rate of returns, and high pre-sale phone support labor. How can leaders keep up with it all? Download the eBook to find out.