Optimizing Aftermarket Parts Search Experience

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Until recently, many original equipment manufacturers (OEMs) viewed the aftermarket business as secondary.

Now, digital tools are transforming aftermarket support, enhancing efficiency, customer engagement, and revenue opportunities. Beyond operational improvements, a strong aftermarket strategy can drive significant profitability.

This ebook outlines seven key tactics to build a successful aftermarket strategy that maximizes margins and ensures recurring revenue.

Learn how to:

  • Gain a competitive edge in OEM support through visual parts search, spare parts management, and field service optimization.
  • Streamline OEM part replacement searches to boost sales and enhance the customer experience
  • Simplify parts management and eCommerce with 2D and 3D exploded views.
Optimizing Your Aftermarket Search Experience

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Who should read this eBook?

This ebook provides the digital tools that aftermarket support specialists, field service technicians, and in-house technicians can leverage to incorporate efficiency and customer engagement to increase revenue generation in their aftermarket sales strategy. 

Why This eBook is a Must Read for Manufacturers?

Are you tired of spending hours on the phone helping troubleshoot equipment failures? Are your customers expressing frustrations with your online aftermarket support options? This eBook has the solution you need!